ATM Deployment

ATM Deployment

Level – Banking Officer

JOB SUMMARY
To deploy ATM terminals to our branches, e- Branches and offsite locations in order to delight customers, make available funds, provide alternative channels for utility and bill payments, mobile top in order to delight customers. Make ATM available for customers use 24/7, deploy all dependencies for effective performance of the ATMs by working with all stakeholders
 
DUTIES & RESPONSIBILITIES
Deploy ATMs to branches, offsite locations, BOF and e-Branches bearing in mind accessibility, availability and visibility Ensure continuous availability of ATM in line with the Bank’s 24×7 operations. Liaise with Vendors and Suppliers to Conduct Proof of Concept Testing for all new automated teller machines and solutions. Drive and act as primary contact for all Testing Activities involving ATM specific and related software and hardware enhancements. Arrange User Training, Manuals and Guides for all ATM applications for branch users.Engage in weekend/holiday duties when assigned
 
KEY PERFORMANCE INDICATORS   All Deliverables should be On Time, Within Budget and Strictly in accordance with Specifications.Monthly production of a trend analysis on capacity utilization (recommend and advise supervisor of potential capacity problems)Resource person for all ATM deploymentsPreparation and update of procedure and user manuals for effective operation. Preparation and update of activity checklist for ATM installation.Availability of procedure and user manuals for effective operation. Effectively performing backup roleVisit prospective Offsite locationsReview and update ATM deployment plan for the financial year.Ensure newly delivered ATMs are well stock and accounted for in the Warehouse.Track deployment of new ATMs in transit to locationsDo justification for new ATMs when required.Envelope deposit deploymentIncrease in transaction Value/Volume on envelope deposit solution
Job Location: Lagos Nigeria

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