Head, Marketing & Communication

Chief Operating Officer (COO)


The Head, Marketing & Communication is responsible for the strategic design, implementation, and management of a range of on-line & off-line communication, marketing and brand strategies targeting media and industry engagement, to achieve the core business objectives of the company.

This will be achieved through a combination of corporate communications, public relations, brand management, e-marketing strategies.

This position will report directly to the Chief Operating Officer.

Primary Responsibilities

  • Craft firm-wide marketing and communications goals and develop clear strategies to achieve them.
  • Drive media innovation and pilot new partnerships across the business and grow existing and long-standing partnership.
  • Responsible for the company’s public relation, reputation, brand engagement and media investment strategy.
  • Focus on identifying new and emerging opportunities across publishers, platforms, and tech to better engage with consumers in new and creative ways.
  • Manage dissemination of emerging trends, marketplace opportunities & best practices to the business units and develop content partnerships for the business.
  • Lead the agenda on ensuring the highest level of engagement between the brand and customers using relevant media channels.
  • Manage and leverage media budgets to maximize investments and drive effective and efficient ROI.
  • Leverage knowledge of both traditional and emerging digital media platforms in conjunction with a vast marketing proficiency to deliver the key objectives of the business.
  • Collaborate cross-functionally within the organization and network with industry experts to ensure executional excellence of innovative integrated marketing plans.
  • Develop strategic communications planning, content creation and storytelling for promotion and dissemination of corporate and marketing content.
  • Responsible for monitoring the success and performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Minimum Qualifications:

  • Bachelor’s degree in communications, Journalism, Marketing, Public Relations, or relevant field.
  • Qualified member of the CIM or equivalent.
  • A minimum of 8-10 years’ experience in a digital marketing or branding position.

Desired Knowledge, Skills and Attributes

  • Proven listening, negotiating, and influencing skills.
  • Creative thinker with proven campaign experience.
  • In-depth knowledge of various social media platforms, best practices, and website analytics.
  • Highly creative with excellent analytical abilities.
  • Outstanding communication and interpersonal skills.



Job Category: Financial Services
Job Location: Lagos

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