Location: Lagos
Salary Compensation:10-14 million
Email Address: ict@oscartemple.com (Share your Resume to this email with the Job title as subject)
Industry: E commerce Responsibilities
● Responsible for the achievement of key last mile delivery, such as delivery success rate, delivery satisfaction score etc.
● Oversee the activities of the Logistics team to ensure planned shipments are accurately assigned to the correct delivery drivers.
● Ensure that all delivery associates complete their daily order assignments and payment reconciliation accurately and on time.
● Planning all aspects of logistics operations including inbound/outbound logistics, insurance related to company and logistics operations.
● Design dashboards to easily identify bottleneck areas of the operational processes
● Oversee daily reporting on Incidents/Change/Problem tickets and SLA status
● Monitor the queues closely to identify anomalies and thus improve customer
satisfaction
● Ensure the timely scan at all the legs and updating in systems for movement as
transferable unit
● Liaise with the technical teams as well as the local teams on all matters related to warehousing systems
● Controlling Losses from Warehouses
● Controlling Out-of-Stock (OOS)
● Planning all aspects of logistics operations including inbound/outbound logistics
● Oversee daily reporting on Incidents/Change/Problem tickets and SLA status
● Monitor the queues closely to identify anomalies and thus improve customer
satisfaction
● Liaise with the technical teams as well as the local teams on all matters related to logistics systems
Required Skills & Qualifications
● 6 years of experience in high-demanding positions (operations, consulting,
investment banking, etc.). Experience with Ecommerce logistics is a strong plus.
● Team player, able to build trust with people quickly and resolve conflicts when
needed
● Proven experience in warehousing and/or logistics
● Experience in operational management and/or e-commerce operations
● Enthusiastic and interested in operations and technology
● Team player, able to build trust with people quickly and resolve conflicts when
needed
● Proactive and has a passion to be on the field
● Has good problem solving and analysis skills
● Organized and detail oriented
● Effective communications skills, including presentations skills
● Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly
advantageous.