| JOB TITLE: | Head, Strategic Learning & Curriculum Development |
| GRADE BAND: |
| REPORTS TO: | Group Head, Learning and Development | DIVISION: | Human Capital Management | JOB OBJECTIVE: Responsible for executing learning and development interventions, through design, delivery, and assessment. To develop flexible learning strategy that meets business needs and aims at achieving business objectives. |
| SUPERVISES: | Institute Learning Coordinator, Learning Community Specialist – Digital, iLearn Learning Coordinator, Learning Community Specialist – HEART | GROUP: | Learning and Development | |
| UNIT: | Strategic Learning & Curriculum Development |
| ACCOUNTABILITIES | KEY PERFORMANCE INDICATORS | REQUIRED COMPETENCIES |
| Develop and implement learning strategies and programs; prepare learning outcomes as insightful reporting Evaluate individual, analyze learning-assessment results and organizational development needs to develop instructional aids and materials Design and source for effective curriculums, learning methods and approaches suitable for various talent development programs and companywide needs (e.g. coaching, job-shadowing, online training) Assist managers to define and identify learning needs for recommendation to develop their team members’ individual career path Develop strategic plans to align learning programs and activities with overall corporate objectives Design and administer regular surveys to stakeholders to assess and understand knowledge and learning gaps Plan and Monitor required learning time, resources, and instructional materials to support accomplishments of learning goals Build and adapt management’s development objectives and enhancement into the learning and development strategy Ensure that expected impact on recruit and retention is spelt out in the learning and development strategy | FINANCIAL Bank’s PBT CUSTOMER Customer service rating PEOPLE Development of Learning Strategies and Programmes % Implementation of Organization Learning Needs PROCESS & OTHERS Effectiveness of the Bank’s Learning Strategies Quality and resourcefulness of instructional materials used Implementation of Learning and Developmental Plan for each quarter Measures business results at the end of each quarter RISK & CONTROL Internal Audit rating | FUNCTIONAL/TECHNICAL COMPETENCIES: Policy formulation & implementation Learning Needs Identification Competency Management IT Appreciation & Application Knowledge Management Quality Assurance Negotiation Reporting Vendor Selection & ManagementBusiness Presentation Skills Stakeholder Management Communication Performance Management BEHAVIOURAL COMPETENCIES: |
| Interpersonal relations Initiative Decision quality & Problem solving Time & Self-Management ORGANISATIONAL COMPETENCIES: | ||
| Attention to Detail (Excellence) Continuous Learning Drive for Results (Efficiency) Customer focus |
| PERSON SPECIFICATION/JOB PROFILE | |
| Work persistently when gathering information and seeking solutions to problems Listen, absorb and digest information and at the same time build and capitalize stable relationships Consistently develop practical procedures and complete tasks competently Support others and provide practical knowledge, competence and expertise Be confident when dealing with uncooperative people and encourage them to implement imaginative solutions to challenging problems • Develop trust and be willing to build relationships and coach and assist others Use researched, information when solving problems and apply sensitivity and logic when handling conflict situations Seek ways of perfecting processes and systems. Raise standards, reduce errors and prevent omissions Seek direction and authority from others when and if appropriate and achieve set goals in a non-assertive and efficient manner Ability to use digital and office tools to stimulate conversations with stakeholders, develop strategies to position across various channels | |
| EDUCATIONAL QUALIFICATION: | First degree in any discipline. Professional membership/ master’s degree will be an added advantage. |
| EXPERIENCE: | Minimum of 5 years cognate experience |
Job Location: Lagos Nigeria