Senior Systems Support Engineer


Location: Connecticut 

Salary Compensation:  $95K/yr. – $105K/yr. 

Email Address: (Share your Resume to this email with the Job title as subject) 

Industry: Information Technology  

Reports to: Client Technology Manager

About Our Client:

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who can thrive in and contribute to this environment while putting the customer first.


  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Ability to balance projects, support tickets, and R&D initiatives
  • Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
  • Support of Sophos or similar product for endpoint threat management
  • Understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
  • Exposure to/ability to support workloads in Azure
  • Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco

Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs

  • Experience working in an MSP environment


  • 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • Financial industry experience including familiarity with market vendor applications:

Bloomberg, Thompson Reuters, FactSet, CapIQ

  • Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
  • Significant experience with Microsoft Azure
  • Exceptional written and verbal communication
  • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
  • Experience with and ability to support Citrix XenApp or similar products
  • Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
  • Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
  • More than basic understanding of Storage and Virtualization platforms such as Nimble,

Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer

  • Scripting / Automation Framework knowledge: PowerShell and Infrastructure as Code tools
  • Advanced understanding of high-level infrastructure design
  • Ability to review, recommend, and implement new and emerging technologies to be adopted into our technology stack
  • Contribute to new and existing procedures, wiki articles, and build standards

Apply for this position